Center for Discovery

  • Admissions Coordinator

    Job Locations US-CA-Los Alamitos
    Posted Date 2 months ago(5/14/2018 7:45 PM)
    Job ID
    # of Openings
    Job Type
    Regular Full-Time
  • Overview

    About Center For Discovery

    Center For Discovery has a 20-year legacy of transforming lives by promoting health, healing and hope to our clients and their families.  We are a national leader in behavioral healthcare and offer world-class treatment for eating disorders, mental health and substance abuse conditions.  We serve adolescents and adults in both residential and outpatient settings. It is our mission to create a transformative therapeutic experience aimed at profoundly and creatively facilitating behavioral, emotional and spiritual growth. We place a high priority on providing an environment that supports an unlimited capacity for learning, and we seek qualified individuals who share our passion for improving the lives of those we serve.


    Benefits of Working at Center For Discovery

    At Center For Discovery you will have the opportunity to work closely within a team of professionals consisting of eating disorder and mental health experts, all dedicated to promoting lasting health and healing.  Clinical supervision and guidance are provided on total client care and therapeutic milieu management, as well as career growth and personal development oversight. You will develop an individualized growth plan which will help you develop your professional skills and career objectives.


    Additional benefits include:

    • Full medical, dental, vision, life, disability and supplemental benefits including FSA and 401K
    • Paid sick time, vacation days and paid holidays
    • Team-building exercises and activities
    • A fun, dynamic setting including weekly company-sponsored lunches
    • Monthly birthday celebrations, ample snacks provided
    • Annual BBQ company event and holiday party

    The Position

    This is a full-time, 40-hour per week position and is located at our home office in Los Alamitos, CA.  It is the purpose of an Admission Coordinator to answer and attend to all inquiries regarding treatment at Center for Discovery in a professional and timely manner.  Furthermore, it is an Admission Coordinator’s purpose to admit clients to Center for Discovery and act as a liaison to all parties involved in an admission and/or inquiry.


    • Must demonstrate tact, initiative, resourcefulness, a professional manner, enthusiasm, and a non-judgmental attitude
    • Admissions Coordinating experience is preferred


    • Facilitating incoming calls to the Admission Department in a professional and effective manner
    • Complete Admission Inquiry form on all calls to determine appropriateness for treatment and ability to pay
    • Providing inappropriate calls with three referrals for treatment or assistance including Discovery in Recovery meetings when appropriate
    • Obtaining and submitting all pertinent data for insurance verification ensuring accuracy of data
    • Participating in various functions of obtaining insurance approvals, Single Case Agreements or Letters of Agreements with the approval and supervisor
    • Communicating referral information to marketing and other appropriate parties to ensure, preserve, and enhance relationships
    • When appropriate completing a telephonic Intake Assessment Interview (IAI) with client and/or parent
    • Upon completion of Intake Assessment Interview (IAI), seeking approval from supervisor for admission
    • Communicating with professionals, families, etc. all admission requirements
    • Informing all families about Discovery in Recovery
    • Reviewing benefits and financial responsibility with family. If applicable, confirming discounts and/or payment plans with family after receiving approvals from supervisor.
    • Facilitating collection and distribution of medical data after receiving proper consents if and when necessary or applicable
    • Getting medical clearance from Medical Director by providing them with all requested and required documentation including but not limited to all that is on the medical screening form and Vaccination Histories
    • Ongoing telephone communication with families, professional during admission process and noting all contact in resident data file
    • Completing admission packet/close/admit all viable clients with proper communication and documentation
    • Participating in on-going training, department and companywide meetings
    • Documenting in daily call log in online data program
    • Preparing required departmental reports when asked
    • Sending info regarding bed availability to IC in charge of House Status
    • Using cell phones for business purposes only
    • Keeping all client, family and professional referral and departmental information confidential during and after time of employment with Center for Discovery
    • May be required to travel to other facilities from time to time to attend trainings
    • May be required to assist in training of new hires
    • Assisting other IC with their cases when necessary
    • Conducting yourself in a professional manner at all times
    • Any and all other duties that will assist in the proper running of the department and aiding families in obtaining care
    • Being prepared to assist with extended shifts when required to assist the team


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