Center for Discovery

  • Insurance Verification Specialist

    Job Locations US-CA-Los Alamitos
    Posted Date 2 weeks ago(11/7/2018 11:16 AM)
    Job ID
    # of Openings
    Job Type
    Regular Full-Time
  • Overview

    About Center For Discovery

    Center For Discovery has a 20-year legacy of transforming lives by promoting health, healing and hope to our clients and their families. We are a national leader in behavioral healthcare and offer world-class treatment for eating disorders, mental health and substance abuse conditions. We serve adolescents and adults in both residential and outpatient settings. It is our mission to create a transformative therapeutic experience aimed at profoundly and creatively facilitating behavioral, emotional and spiritual growth. We place a high priority on providing an environment that supports an unlimited capacity for learning, and we seek qualified individuals who share our passion for improving the lives of those we serve.


    Benefits of Working at Center For Discovery

    At Center For Discovery you will have the opportunity to work closely within a team of professionals consisting of eating disorder and mental health experts, all dedicated to promoting lasting health and healing. Clinical supervision and guidance are provided on total client care and therapeutic milieu management, as well as career growth and personal development oversight. You will develop an individualized growth plan which will help you develop your professional skills and career objectives.

    Additional benefits include:

    • Full medical, dental, vision, life, disability and supplemental benefits including FSA and 401K
    • Paid sick time, vacation days and paid holidays
    • Team-building exercises and activities
    • A fun, dynamic setting including weekly company sponsored lunches
    • Monthly birthday celebrations, ample snacks provided
    • Annual BBQ company event and holiday party

    The Position

    This is a full-time, 40-hour per week position located at our home office in Los Alamitos, CA. The Insurance Verification Specialist contacts a patient’s insurance company to verify coverage levels and works with individuals to educate them on their benefits information. He/she serves as a valued member of the Center For Discovery team, helping patients get the medical procedures they require. Working with the Admissions Department is crucial in this role and having a positive team player approach is required in this fast-paced environment.


    • High school diploma is required
    • College AA or Bachelor’s Degree in Social Sciences is preferred
    • One or two years experience working in a hospital admissions or billing setting
    • Knowledge of medical terminology and familiarity with insurance and hospital billing policies and procedures
    • Strong interpersonal and organizational skills, excellent phone etiquette and overall excellent customer service skills are required



    • Responsibility for verifying patient insurance coverage and ensuring necessary procedures are covered by an individual’s provider.
    • Responsibility for entering data in an accurate manner.
    • Updating patient benefit information in the organization’s insurance system and verifying that existing information is accurate.
    • Effectively working with insurance companies, with extensive amount of time on the telephone.
    • Performing light administrative duties as needed.



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